Message

List messages

The user needs to be logged in to use this endpoint, click here to read more.

Message API for send message to customer service and to see messages created by customer in self service.

SecurityAuthorization_Code

Responses

200

Response Schema: application/json

Array of objects

400

Bad Request

429

Too Many Requests

500

Internal Server Error

get/v1/customer/message

Request samples

curl

Response samples

application/json

{"messages": [{"id": 7,
"date": 1560763683000,
"direction": "IN",
"messageSubject": "creditcard",
"messageContent": "Can I pay with creditcard?"
},
{"id": 7,
"date": 1560855204000,
"direction": "OUT",
"messageSubject": "creditcard",
"messageContent": "Yes, you can."
}
]
}

Send message

The user needs to be logged in to use this endpoint, click here to read more.

Message API for send message to customer service.

SecurityAuthorization_Code

Request

Request Body schema: application/json

product required	string <= 12 characters Product code
caseType	string <= 1 characters Override case type for this message. Available types: A: follow up complaint B: cancellation
messageSubject	string <= 40 characters The subject on the message to customer service.
messageContent required	string <= 32000 characters Message to customer service

Responses

200

Response Schema: application/json

Array of objects

400

Bad Request

429

Too Many Requests

500

Internal Server Error

post/v1/customer/message

Request samples

Payload
curl

application/json

{"product": "CO27409",
"caseType": "B",
"messageSubject": "cancel",
"messageContent": "Cancel my subscription"
}

Response samples

application/json

{"messages": [{"id": 6,
"date": 1560763683000,
"direction": "IN",
"messageSubject": "cancel",
"messageContent": "Cancel my subscription"
},
{"id": 6,
"date": 1560855204000,
"direction": "OUT",
"messageSubject": "creditcard",
"messageContent": "Your subscription is canceled."
}
]
}

Send message - client mode

Only the client needs to be logged in to use this endpoint. The user does not need to be logged in, click here to read more.

Message API to send message to customer service.

SecurityClient_Credentials

Request

Request Body schema: application/json

product	string <= 12 characters Product code
caseType	string <= 1 characters Override case type for this message. Available types: A: follow up complaint B: cancellation
messageSubject	string <= 40 characters The subject on the message to customer service.
messageContent required	string <= 32000 characters Message to customer service

Responses

200

Response Schema: application/json

Array of objects

400

Bad Request

429

Too Many Requests

500

Internal Server Error

post/v1/client/message

Request samples

Payload
curl

application/json

{"product": "CO27409",
"caseType": "B",
"messageSubject": "cancel",
"messageContent": "Cancel my subscription"
}

Response samples

application/json

{"messages": [{"id": 6,
"date": 1560763683000,
"direction": "IN",
"messageSubject": "cancel",
"messageContent": "Cancel my subscription"
},
{"id": 6,
"date": 1560855204000,
"direction": "OUT",
"messageSubject": "creditcard",
"messageContent": "Your subscription is canceled."
}
]
}

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